How To Do Remote Assistance Windows 8
8.i.iv.three Lab – Remote Assist in Windows (Answers)
Introduction
In this lab, you will remotely connect to a estimator, examine device drivers, and provide remote assist.
Recommended Equipment
- Two Windows 7, Windows 8, or Vista computers connected to a LAN.
- The ii computers must be part of the same Workgroup and on the same subnet.
Step 1: Create a Remote Assistance binder on the desktop of PC-ii.
a. Log on to PC-two as a member of the administrator grouping. Ask your teacher for the user name and password.
b. Correct-click PC-2's desktop and select New > Folder. Proper name the folder Remote Permission.
c. Right-click the Remote Permission binder, then select Properties > Sharing > Advanced Sharing.
d. The Advanced Sharing window opens. Check the Share this binder checkbox. Click OK.
due east. Click the Security tab. Make sure the user name ITEuser is listed. Click Shut. If ITEuser is not listed, add it. Click Edit > Add together, type ITEuser and and so click Check Names.
Step two: Configure Remote Assist settings on PC-ii.
a. Click Command Panel > Arrangement > Remote settings.
b. The Organization Backdrop window opens. Bank check the Let Remote Assistance connections to this computer checkbox, and and so click Advanced.
c. The Remote Assistance Settings window opens. Make certain there is a check mark in the Permit this computer to be controlled remotely checkbox. Set the maximum of time invitations tin can remain open to i Hours, identify a check mark in the Create invitations that tin only be used from computers running Windows Vista or later on checkbox, and and then click OK.
d. Click OK in the Organization Properties window.
due east. Close all open windows.
Step three: Create a Remote Help Invitation on PC-2.
a. Click Start > All Programs > Maintenance > Windows Remote Assistance.
Note: In Windows 8, navigate to the Showtime screen, then blazon msra so press Enter.
b. The Windows Remote Help window opens. Click Invite someone you lot trust to help you lot.
c. The How do you want to invite your trusted helper? screen appears. Click the Salvage this invitation as a file.
Which methods can yous use to contact someone for assistance?
Windows 7 and 8 responses are E-mail, from a file, or Easy Connect. Windows Vista does not provide Piece of cake Connect.
d. The Save As window opens. Click Desktop > Remote Permission File Folder. In the File proper name field, type Invitation 1. Click Salvage.
Note: In Windows Vista, the Windows Remote Assist window opens. Click Scan > Desktop > Remote Permission folder. Type Invitation i in the File name field, and and so click Save. Type Assistance for the Password and Confirm the password fields, and so click Finish.
e. The Windows Remote Assist window opens, displaying the invitation password for your Remote Assistance session. The invitation password in the example is: DCZSCQGYST5V.
Note: Practise not close the Windows Remote Assistance window.
What is the invitation password displayed on your PC? You will demand this later.
Answers will vary.
f. In the Windows Remote Assistance window, click Settings.
m. Make sure in that location is a bank check marking next to Utilize ESC cardinal to finish sharing control. Set the Bandwidth usage to Medium. Click OK.
Which features are disabled with a Medium bandwidth usage?
Don't permit full window drag and Plough off background.
Step four: On PC-one, Retrieve the invitation file from PC-2.
a. On PC-1, click Starting time > Estimator.
Note: For Windows eight.one, open This PC.
b. The Computer or This PC window opens. In the left pane, under Network, expand PC-2 and and so click on the Remote Permission folder. Double-click the Invitation 1 file. Enter user credentials provided past your teacher if prompted.
c. The Remote Assistance window opens, type the invitation password that you wrote down in Step 3, and then click OK.
Annotation: In Windows Vista, you lot created the countersign Assist. Enter that here.
Step 5: Let PC-1 Remote Admission to PC-2.
a. On PC-2, The Windows Remote Assistance window opens requesting permission to allow ITEuser to connect to your computer. Click Yes.
b. The championship bar of the Windows Remote Assistance window changes to let y'all know that some other user, ITEuser in this example, is assisting you. At this indicate, PC-one has a window upwards that displays everything that is happening on PC-ii.
Step 6: From PC-1, Asking command of PC-ii using Remote Assistance.
When the user on PC-2 responds to your request to open Remote Aid, yous will have the ability to view every activeness taken on PC-2, from PC-1. Nonetheless, if you lot desire to take control of PC-2, yous will need to request control. In the Windows Remote Assist – Helping ITEuser window, click Request control.
To allow the ITEuser on PC-one to control PC-ii, the user at PC-2 will need to respond to the message Would yous like to allow ITEuser to share control of y'all desktop? Check the Allow ITEuser to respond to User Account Control prompts checkbox, and then click Yes.
Step 8: From PC-i, apply Remote Assistance to work on PC-2.
When the user at PC-ii accepts your request for remote command, yous volition be able to control PC-2 as though you were at that PC.
a. In the Windows Remote Assist – Helping ITEuser window, click Control Panel > System.
b. The System window opens in the Window Remote Assistance – Helping ITEuser window. Verify that you are working on PC-ii by reviewing the Figurer name. After y'all have verified that you are working on PC-two, shut the System window.
c. At the acme of the Windows Remote Assistance – Helping ITEuser window, click Conversation.
d. A chat expanse appears on the left side of the Windows Remote Assistance – Helping ITEuser window. Type How may I help you? in the chat box so click Send.
Step ix: On PC-2, reply to the chat question from ITEuser on PC-ane.
When the user on PC-1 sends a chat bulletin to PC-two it will appear in the Windows Remote Help – Being helped past ITEuser window. Blazon Tin you show me how to decide what my IPv4 Address is on this PC?, and then click Send.
Pace 10: From PC-1, show the user on PC-2 how to have the requested action.
a. You lot will exist able to run into PC-2's user typing their response in the chat window. Their response volition show upward in the conversation area on the left side of the Windows Remote Assistance – Helping ITEuser window when they click send. Blazon Sure! in your chat field and click Send.
b. In the Windows Remote Assistance – Helping ITEuser window, click Outset, type control prompt and and then printing Enter.
c. The Command Prompt window opens inside the Windows Remote Assistance – Helping ITEuser window. Type ipconfig and and then press Enter.
What is PC-2's IPv4 Address?
Answers will vary. In the example, PC-2'due south IPv4 address is 192.168.55.99.
d. Use the chat expanse to enquire if at that place is anything else the user on PC-two would like aid with. If non, then click on Cease sharing in the Window Remote Assistance – Helping ITEuser window.
e. Close the Windows Remote Assistance – Helping ITE user window on PC-1.
Footstep 11: From PC-2, close Remote Assist and delete the invitation binder.
a. Yous will receive a message that The Remote Help connection has ended in the chat window when the ITEuser disconnects. Close all open windows.
Note: You may receive an Are you certain you want to close Remote Assistance? message. Click Aye.
b. Right-click the Remote Permission folder on the desktop, and select Delete from the menu.
c. The Delete folder window opens, click Aye.
d. The Sharing window opens, click Continue.
Reflection
Why is it a adept thought to delete the Remote Permission binder yous created on the Desktop of PC-2 after the Remote Help session has ended?
Answers may vary, just one answer is that this binder simply contains an invitation for a Remote Assistance that has already taken place. This invitation is no longer needed. Too, this binder is still existence shared over the network and could go a security take a chance.
Download eight.1.4.3 Lab – Remote Assistance in Windows .PDF file:
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